Pricing + Registration

Cancellations
If you need to cancel a class you may do so up to 24 hours in advance before your scheduled class with no penalty. Simply login to your account and hit “remove” from your selection.

If you have an emergency within an hour of your scheduled class, then call or text us at 778-317-6058 to cancel. Please note that this is for emergencies only.

If you reserve a class and don’t show up without canceling your reservation, you will be charged for the class.

If you reserve in advance and no-show without cancelling 12 hours in advance before your scheduled class, your card will be charged.

Refunds
All prices are listed in Canadian currency. All sales will be transacted in Canadian Dollars. All of our sales are final. There are no refunds, however you exchange your pre existing pass for a different pass that best suits your needs or transfer you pass onto a family member or friend. We do make exceptions for medical conditions and those who relocate out of the city. These decisions are considered on a per situation basis. You are responsible for knowing the date of expiry of your pass. If you are unsure we will always be happy to provide you with the information.

All Class Cards have an expiry. Only eligible for refund, transfer, hold, or extension within our terms and conditions listed above. Purchasing and Setting up an Account Online Contact Information — If ever you have any questions, concerns, or comments about our pricing and passes, purchasing passes or setting up an account online, you can contact us directly at info@kahlena.com or call us at 778-317-6058.

COVID-19 Safety Protocols
Kahlena Movement continues to maintain the highest standards remaining operational under the new Provincial Guidelines for Group Low Intensity Exercise set forth by the Coronavirus COVID-19 BC Center for Disease Control/BC Ministry of Health.
We continue to monitor public health guidelines for the health and safety of both instructors and clients.
(hyper link to https://www2.gov.bc.ca/assets/gov/health/about-bc-s-health-care-system/office-of-
the-provincial-health-officer/covid-19/covid-19-public-health-guidelines-low-intensity-
exercise.pdf)
We continue to run online mat + apparatus group and private sessions. Please contact us if you
would like to be a part of our on-line community.

Studio’s Pre-Entry Screening
DO NOT COME IN for an in-person session if;
– You’ve contracted Covid-19 or have been in contact with someone who has
contracted Covid-19 and/or have had to self-isolate.
– You’ve recently travelled in the last 14 days.
– You’re experiencing any cold and flu like symptoms such as cough, fever, sore throat,
headaches.
– Our 24-hour cancelation policy will be waived in the case of COVID-19 related
symptoms, travel or exposure.
– All clients must complete our COVID-19 Participant Release form

Kahlena Movement Safety Measures in-studio
Masks Mandatory
It is MANDATORY to wear masks when entering and when exiting the studio; masks may be
taken off while on your apparatus or mat. FREE disposable masks will be available should
you forget yours. Please inquire if you need a mask.
There are many groups running where clients are masked through-out the class, please inquire
about these classes if you are interested.

Hand Sanitation
Hand Sanitizer is throughout the studio for your convenience and must be used pre + post
Class. As well as washing hands upon entry.

Social Distancing
All apparatus machines, mats and work stations are set up socially distanced more than 6 feet apart.

Ventilation
Both doors + window will remain open during all sessions to allow for excellent air flow.

Session Transition Time
We have increased transition time between sessions for cleaning and client transitions. Please
do not arrive more than 5 minutes prior to your set time.

COVID-19 Cleaning Protocol
Clients must clean all surfaces of their machines, mats, work stations and small props used post session using cleaning products provided. Frequent cleaning of high contact surfaces through the studio will ensure shared surfaces are as clean as possible.

Teaching Protocols
Instructors will be masked while moving about the common areas and will maintain social distance unless contact is necessary for safety.